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What products can be sold in a vending machine?
We are frequently asked: “Can this product be sold in a vending machine?” While snacks and drinks ranging from chips to chocolate bars and still water to energy drinks are the most sold products in vending machines, you’d be surprised to learn what can be and has been sold through vending machines. Let’s first take a step back.
Customer success in digital vending
Customer success is all the rage in the business world, and the digital vending industry is no exception. However, like all (relatively) new things, it still has its doubters. Is it a fad or a paradigm shift? In this blog, we’ll define customer success management, discuss its difference from customer support, look at its growing popularity and explore the reasons behind it. Then, we’ll consider its relevance for the vending industry. Finally, we’ll share examples from our experience at Invenda Group.